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What Governs Your Account on ria66

Every account on ria66 operates under a clear set of terms — covering eligibility, data use, wallet transactions, and how disputes are handled.

Eligibility by local lawDANA, OVO, GoPay wallet termsAccount data rightsDispute contact pathJurisdiction-dependent access
ria66 What Governs Your Account on ria66
CONTACT CHANNELS

How to Reach Us on a Legal or Policy Matter

Team online

Live Chat

Open the chat widget from any page in your account. State your query is policy or legal related so it routes to the right team without delay.

Email Support

Send your legal or data request to our support address from the email linked to your account. Include your account ID and wallet type — DANA, OVO, or GoPay.

Account Help Page

Log in and navigate to the Help section. Policy questions, data access requests, and wallet dispute forms are all filed from there — no separate portal needed.

DATA AND SECURITY

How We Handle Your Data and Account Security

Data Handling

Account data — including the wallet details you link via DANA, OVO, or GoPay — is stored encrypted and accessed only for transaction processing or legal compliance purposes.

Cookie Use

We use session and functional cookies to keep your account active and remember your wallet preference. You can review cookie settings from your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We never ask for your DANA, OVO, or GoPay PIN — any message doing so is not from us.

Requesting Changes

To update, correct, or request deletion of your data, contact us via the Account Help page. We will confirm receipt and respond within the timeframe required under applicable law.

Legal Questions We Get Asked Most

These answers cover the account and policy questions that come up most often — from eligibility to wallet dispute steps. If your question is not here, the Account Help page is the right place to start.

Eligibility depends on local law in your region. Access is available only where local law permits. You are responsible for confirming that using the platform is lawful where you are located.

We collect the details you provide at registration plus wallet identifiers from DANA, OVO, or GoPay when you link them. This data is used for account verification, transaction processing, and legal compliance.

Data is retained only as long as needed to deliver the service or meet a legal retention obligation. Once that period ends and your account is closed, we remove it in line with applicable data law.

Contact support via live chat or the Account Help page. Provide the transaction reference from your DANA, OVO, or GoPay app and your account ID. Our team will review and respond with next steps.

Yes. Material changes are sent as an account notification before they take effect. Continued use of the account after that date means you accept the updated terms.

Submit a data access or deletion request through the Account Help page while logged in. We will confirm receipt and action it within the timeframe required under the applicable law for your region.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.